What do they do?
They are mainly responsible for processing your medical claims and assisting with questions regarding your plan benefits and claims status information. They are also responsible for providing members with their Explanation of Benefits (EOB) once the claims are processed.
How can I contact them?
They can be reached at 800.230.4720 Monday-Friday 8:00am to 5:00pm EST or via email: firstname.lastname@example.org
If I need to send them my claim, what should I do?
First, request that your medical provider submit your claim to HealthSmart and provide them with a copy of your insurance card that has HealthSmart’s contact information and address. If in the case that the provider does not submit your claim for you, you can review our claim procedure page and submit your claims here: http://www.healthsmart-iso.com/