HealthSmart
This is our designated benefits and claims department, HealthSmart. They handle the processing of members' claims and can assist with questions related to plan benefits. For any questions about your coverage and/or your claims, they can be reached at (800) 203-4720 Monday -Friday 8:00 A.M. to 5:00 P.M. EST.
FirstHealth & Multiplan
These are our two PPO networks where members can locate in-network medical providers. By going to an in-network provider, provide health care at a discounted or negotiated rate. You can check out our guide and tutorial video on how to locate providers on our website.
On Call International
On Call International is an assistant services company that offers 24/7 aid for our members and their medical provider. This department can help with relaying information in emergency situations and arranging medical transportation while travelling abroad.
This is our designated benefits and claims department, HealthSmart. They handle the processing of members' claims and can assist with questions related to plan benefits. For any questions about your coverage and/or your claims, they can be reached at (800) 203-4720 Monday -Friday 8:00 A.M. to 5:00 P.M. EST.
FirstHealth & Multiplan
These are our two PPO networks where members can locate in-network medical providers. By going to an in-network provider, provide health care at a discounted or negotiated rate. You can check out our guide and tutorial video on how to locate providers on our website.
On Call International
On Call International is an assistant services company that offers 24/7 aid for our members and their medical provider. This department can help with relaying information in emergency situations and arranging medical transportation while travelling abroad.
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