Prepare ahead of time: Be sure to have a good idea of what you would like to communicate to your doctor about your health. This will help the doctor to better treat you as quickly as possible.
Ask the right questions: Don’t be afraid to ask your doctor about issues that concern you. Be honest about how you are feeling and get as much guided medical advice as possible
Insurance card: This has the necessary information that your provider uses to verify your coverage or if they need to contact our benefits and claims department, HealthSmart
Co-pay: Be prepared for the likely chance that you will be asked to pay for your plan’s co-pay upfront. This is a small fee that you have to pay to your provider and you can review your plan policy brochure or contact us for more details.
Claims: When you provide your insurance details to your provider, it has all the essential details needed to submit a claim. Follow up with your doctor’s office about whether or not they have filed your claim to the correct department (HealthSmart) and if they have, don’t hesitate to contact HealthSmart for more information.