When you get sick or injured, consider going to your school’s student health center. Your school’s student health center can treat many conditions and your deductible or co-pay is lower when you go here. If you want to find an outside medical provider, you can use First Health or Multiplan network. Learn more about finding a provider here.
Ensure that you have your insurance ID card. This will allow the provider to confirm your insurance details, get benefits information and know where to submit claims.
After your visit and treatments you will want to check the status of the claim to review if anything else is needed order to process your claim. You can always contact our claim department, HealthSmart, to get assistance with claims questions. You can find out more about the claims process here.